Blackstone Recovery

Recovery Service

Chargeback & Banking Recovery

Not all losses involve crypto or trading platforms. Authorised push payment fraud, invoice redirection, and card-not-present scams cause significant harm to individuals and businesses. We structure dispute documentation to maximise success under bank and card scheme rules.

Avg. recovery rate

55–80%

Typical recovery timeline

7–14 days

74% chargeback success rate on eligible card transactions. SEPA recall expertise.

Intelligence & regulatory network

ChainalysisBlockchain Intelligence Partner
EllipticCrypto Compliance Network
SWIFTFinancial Messaging Trace
InterpolGlobal Fraud Intelligence
EuropolEC3 Cybercrime Liaison
FCAUK Regulatory Coordination

Who we help

Individuals and businesses who made bank transfers, card payments, or authorised push payments to fraudulent parties — including APP fraud victims rejected by their bank.

Banks frequently reject fraud claims by classifying transactions as 'authorised' because the customer initiated the payment. Professional dispute documentation can overturn these decisions by demonstrating misrepresentation, duress, or scam indicators.

Blackstone packages your case to the standard banks and ombudsmen require: clear timelines, evidence of deception, and regulatory classification of the fraud type. We navigate Visa, Mastercard, and SEPA recall rules on your behalf.

For recent transfers, the 24–72 hour window for SWIFT recalls is critical. Contact us immediately if a fraudulent wire was sent within the last three days.

Why clients choose us

  • Professional chargeback and dispute documentation
  • Bank ombudsman escalation support
  • SEPA and SWIFT recall coordination
  • APP fraud reclassification advocacy
  • Emergency 72-hour wire recall intake

Possible outcomes

  • Successful chargebacks on eligible card payments
  • Partial wire recalls through correspondent banks
  • Ombudsman rulings in client's favour
  • Bank fraud classification reversals

Challenges we solve

  • Banks classifying transfers as authorised by the customer
  • Tight chargeback windows under scheme regulations
  • Incomplete dispute documentation weakening claims
  • Cross-border transfers limiting recall options

Warning signs

  • Urgent requests to change supplier bank details
  • Pressure to complete transfers outside business hours
  • New payment details not verified by independent call-back
  • Unexpected calls from someone claiming to be your bank

Our investigation approach

Phase 1 · 5–11 days

Dispute Packaging

We compile timelines, correspondence, and misrepresentation evidence for bank review.

Phase 2 · 6–11 days

Scheme Navigation

Visa, Mastercard, and SEPA recall procedures are applied based on payment method.

Phase 3 · 7–19 days

Escalation Pathways

Ombudsman complaints and regulatory referrals where internal bank review fails.

Client reviews for this service

James W.

Wire fraud on our business account. They responded within hours on emergency intake. Full recovery wasn't possible but they recovered 60% and helped us fix internal controls. Solid corporate service.

Google Reviews
4.8

847 reviews

5
82%
4
12%
3
4%
2
1%
1
1%

Reviews from verified clients who engaged our recovery services.

MT

Michael T.

Local Guide
2 weeks ago

I lost over $90k to a fake crypto trading platform. Blackstone traced the wallets within days and coordinated with an exchange to freeze remaining funds. Recovered the majority within 4 months. Professional, transparent, and never pressured me for more money.

Crypto RecoveryRecovered $84,200
SK

Sarah K.

1 month ago

My broker blocked withdrawals after I deposited $35k. Blackstone identified the clone firm and filed regulatory complaints. They recovered most of my funds through a chargeback pathway I didn't know existed. Highly recommend.

Forex RecoveryRecovered $31,500
DR

David R.

Local Guide
3 weeks ago

I was embarrassed to come forward about a romance scam. The team treated me with complete respect. They traced crypto transfers and built a case that led to partial recovery. Honest about what was possible from day one.

Romance ScamRecovered $52,000
EM

Elena M.

2 months ago

Ponzi scheme collapsed and I thought my retirement was gone. Blackstone's forensic team mapped the fund flows and joined a collective action. Substantial recovery achieved. Worth every penny of their fee.

Investment FraudRecovered $127,000

Certifications & Compliance

Institutional standards you can rely on

Blackstone Recovery maintains the certifications and compliance frameworks expected of a professional financial investigation firm handling sensitive fraud cases.

ISO

ISO 27001 Information Security

Certified information security management ensuring client data, case files, and financial records are protected to international standards.

GDPR

GDPR Compliant Operations

Full compliance with EU General Data Protection Regulation. Client data processed lawfully with strict access controls and retention policies.

ACFE

ACFE Member Organisation

Association of Certified Fraud Examiners membership. Our investigators hold CFE credentials and follow professional investigation standards.

ICA

International Compliance Association

Adherence to global anti-money laundering and financial crime compliance frameworks across all case work.

CAMS

Certified Anti-Money Laundering

Team certifications in AML specialist programmes enabling effective liaison with financial institutions and regulators.

PCI

PCI DSS Secure Processing

Secure handling of payment dispute documentation and client financial data in accordance with payment card industry standards.

All certifications subject to annual audit. Verification documentation available to engaged clients upon request.

Lost funds to chargeback & banking recovery?

Speak to a senior investigator today. Free assessment, no obligation, response within 24 hours.

  • Free confidential case assessment
  • Response within 24 business hours
  • No obligation to proceed
  • Multilingual support available

Start your case now

Email us directly or complete our secure enquiry form. Response within 24 hours.

cases@blackstone-recovery.com