Can you guarantee my funds will be recovered?
No legitimate recovery firm can guarantee results. We provide an honest assessment of recovery probability based on evidence, jurisdiction, and elapsed time. We only proceed when a credible pathway exists. Our 4.8-star Google rating reflects transparency — clients appreciate that we tell them the truth upfront.
How long does a typical case take?
Simple chargeback matters may resolve in 8–12 weeks. Cross-border crypto tracing and litigation can take 6–18 months depending on complexity and cooperation from financial institutions. Your case manager provides milestone updates throughout.
What information do you need to start?
Transaction hashes or bank references, dates and amounts, platform URLs, email and chat logs with the perpetrator, and any contracts or account statements. The more complete the record, the stronger the investigation. Our intake team guides you through exactly what to gather.
Do you charge upfront fees?
We operate on a transparent engagement model discussed during consultation. Initial case assessment fees may apply for complex forensic work. Success-based components are clearly defined before any mandate is signed. No hidden costs, no surprise invoices.
I was told to pay a tax or release fee to get my money back — is that legitimate?
No. This is a common secondary scam targeting prior victims. Legitimate recovery processes do not require you to send additional funds to unknown parties to unlock your assets. If anyone contacts you demanding payment to release your funds, cease contact immediately.
Which types of scams do you handle?
We handle cryptocurrency fraud, forex and CFD scams, romance and pig butchering schemes, fake investment platforms, corporate invoice fraud, and unauthorised wire transfers across multiple jurisdictions.
How much have you recovered for clients?
Our documented recoveries exceed $48 million across 4,200+ cases since 2016. Amounts vary significantly by case — from partial chargebacks to substantial litigation recoveries. Your consultation will include a realistic range based on your evidence.
Is my consultation really confidential?
Absolutely. All communications are protected under our GDPR-compliant data policies. We understand the sensitivity of fraud cases — particularly romance scams — and assign discreet, experienced case managers to every client.
Can you help if the scam happened years ago?
Yes, though recovery probability decreases over time as assets dissipate. We have successfully pursued cases where losses occurred 2–3 years prior when evidence was strong and assets remained traceable. Contact us for an honest timeline assessment.
Do you work with law enforcement?
We coordinate with police, Action Fraud, FBI IC3, Europol, and financial regulators where appropriate. Our evidence packages are prepared to regulatory and court standards, strengthening both criminal and civil pathways.
What makes Blackstone different from other recovery firms?
Three things: verified client reviews, certified compliance standards, and a refusal to use recovery-scam tactics. We are investigators first — not salespeople making promises we cannot keep.
How quickly will you respond to my enquiry?
Within 24 business hours for standard cases. Losses within the last 72 hours are escalated to emergency intake for same-day response. Email cases@blackstone-recovery.com for fastest handling.